$5 FLAT RATE SHIPPING AUSTRALIA WIDE // FREE CLICK AND COLLECT DARBY ST



FAQ

FREQUENTLY ASKED QUESTIONS

 How long does shipping take?

We use Australia Post for all of our orders, We ship all of our orders within 1-2 business days. If there is a delay in your order we will be in contact with you. Feel free to email us any questions regarding time frames on shipping email: loneclothingco@gmail.com

Can i track my order?

Once your order has been placed you'll receive a confirmation email with your order number. When we dispatch your order you will receive a tracking link in which you can track your order.

What happened if I put the wrong size / address?

Dont stress, this happens more than you think.... If this happens to you please act quick. As we ship orders out quiet quickly we will need to be notified ASAP by either emailing us at loneclothingco@gmail.com or calling our office on 49449432. To make things a little easier have your order number handy.

What payment methods can I use?

Online we accept PayPal, Afterpay, or credit card through shop pay. Alternatively you can contact our store on 49449432 and we can arrange payment via direct deposit. 

Will my shirts shrink in the wash? 

All our garments are pre shrunk to minimise any shrinkage. As long as you adhere to the care instructions on the garment we are sure you'll get the best and longest wear out of the product.